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Last update: 2013-06-25

72:CD Podcast Episode: Spiritual Direction with Scott Swanson

2013-06-25 :: CommunicationDiva.com
Length: 31s

72:CD Podcast Episode: Spiritual Direction with Scott Swanson

Spiritual Direction Is… a bit of a misnomer, according to my guest, and husband, Scott Swanson, who talks to me in this episode about his work with spiritual direction. He says it’s less about being directive, and more about being a “companion on the journey”. It’s Not Counseling or Therapy or Coaching… but it does [...]

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71: CD Podcast Episode: Workplace Bullying…What to Do.

2013-06-20 :: CommunicationDiva.com
Length: 23s

71: CD Podcast Episode: Workplace Bullying…What to Do.

Listener Question: I got a voicemail the other day from a listener and decided that her question was such a good one that I would address it in an episode. If you want to hear her message, please be sure to listen to the episode. It sounds like she is dealing with a workplace bully, [...]

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70: CD Podcast Episode: Canadian Celebrity Jackson Davies on Giving Back

2013-06-12 :: CommunicationDiva.com
Length: 26s

70: CD Podcast Episode: Canadian Celebrity Jackson Davies on Giving Back

A Man of Many Talents… My son came home from university one day and said, “Hey Mom, ever heard of Jackson Davies?” I looked at him like he had three heads, and said, “Of COURSE! The Beachcombers was one of my favourite shows as a kid. Why? How do you know who he is?” “He’s [...]

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69:CD Podcast Episode: Permaculture, Passion & How to Change the World with Jesse Lemieux

2013-06-04 :: CommunicationDiva.com
Length: 48s

69:CD Podcast Episode: Permaculture, Passion & How to Change the World with Jesse Lemieux

Permaculture? Never heard of it! Well neither had Jesse, until he was browsing through the stacks at Banyen Books many years ago and had his epiphany. This is when Jesse Lemieux was grabbed by the permaculture passion that seems to be gripping those who learn of it. In this episode, Jesse tells me his story, [...]

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68: CD Podcast Episode: Gossip: The Green Ghoul of the Office

2013-05-28 :: CommunicationDiva.com
Length: 20s

68: CD Podcast Episode: Gossip: The Green Ghoul of the Office

…Or of Anywhere, Actually. Gossip. We do it.  We name nightclubs and tv shows and magazines after it. We hate it, fear it, are hurt by it when it’s about us….but we love and delight in it when it’s about that certain celebrity, or that super-annoying relative, or that one insufferable idiot we have to [...]

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67: CD Podcast Episode: Time as Communication…Can We Really Manage It?

2013-05-22 :: CommunicationDiva.com
Length: 30s

67: CD Podcast Episode: Time as Communication…Can We Really Manage It?

Can time be seen as a communication tool? You bet it can, and is. In this podcast episode, I take a look at time and how we use it. The fancy-schmancy name for this is chronemics, and it can actually say a lot about us! Some topics covered: how our use of time can send [...]

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66:CD Podcast Episode: Musical Artist Gina Williams: Selling the Dream

2013-05-15 :: CommunicationDiva.com
Length: 46s

66:CD Podcast Episode: Musical Artist Gina Williams: Selling the Dream

She’s Passionate,  A Powerhouse,  and Purpose-Driven…Gina Williams. In this episode, I learn about what the driving force is behind the voice in my long-awaited interview with award-winning Alberta born singer, songwriter, composer, and pianist, Gina Williams. Gina has performed extensively before thousands of people throughout Canada, and internationally. Gina has had numerous TV appearances and [...]

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65: CD Podcast Episode: Small Talk: A Social Skill

2013-05-07 :: CommunicationDiva.com
Length: 36s

65: CD Podcast Episode: Small Talk: A Social Skill

Small Talk. What is it? What’s it for? Small talk is talking for the sake of talking, and not much else. Sometimes it is used when people don’t know each other either at all or very well, or to fill an awkward moment. Sometimes small talk is made in business settings between employee and customer, [...]

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64: CD Podcast Episode: Thank-You and Other Musings

2013-04-24 :: CommunicationDiva.com
Length: 19s

64: CD Podcast Episode: Thank-You and Other Musings

The Value of Saying Thank-You. In this podcast episode, I muse about a number of things. One of the top things on my mind this week is how rarely we take the time to formally say thank-you to each other. I wonder why that is? We received two thank-you cards in the mail this past [...]

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63: CD Podcast Episode: Gaming & Theology: A Conversation with Emily Jarrett

2013-04-16 :: CommunicationDiva.com
Length: 41s

63: CD Podcast Episode: Gaming & Theology: A Conversation with Emily Jarrett

Gaming & Theology and Storytelling… Sounds like a most odd combination, but not in the least to Emily Jarrett who sees gaming as the PERFECT way to explore questions of theology in a non-threatening and fun way. Join Jenn as she has a conversation about all of these things with Emily. Who Is Emily? Emily [...]

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62: CD Podcast Episode: 10 Ways to Overcome Shyness

2013-04-11 :: CommunicationDiva.com
Length: 24s

62: CD Podcast Episode: 10 Ways to Overcome Shyness

Shyness Might Be Cute When You Are Two Years Old… Not so much when you are into the double-digits. Before getting into this topic, I wanted to give a shout-out today to Larry Styba and Maple Ridge Towing Company. Larry was instrumental in helping my darling daughter get my car unstuck from a ditch last [...]

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61: CD Episode: Curiosity: A Communication Tool

2013-03-26 :: CommunicationDiva.com
Length: 17s

61: CD Episode: Curiosity: A Communication Tool

Curiosity. It’s what apparently killed the cat. In communication terms, I find it to be one of the absolute BEST and MOST USEFUL tools there is for communicating in the workplace and at home, and it’s one you can pull out anytime, anywhere you need to know more about what another is either saying or [...]

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60:CD Podcast Episode: Clothing & Communication: What To Wear To Send the Right Message

2013-03-19 :: CommunicationDiva.com
Length: 47s

60:CD Podcast Episode: Clothing & Communication: What To Wear To Send the Right Message

What to Wear…Well it All Depends. Every single day without fail, someone finds my website by searching “what to wear in a professional setting”. Every single day. Apparently, it’s a question a lot of people are asking, and so I thought I would spend a little time exploring what clothing communicates, and what to wear [...]

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59: CD Podcast Episode: Hard Conversations: 2 Ways to More Effective Communication

2013-03-11 :: CommunicationDiva.com
Length: 27s

59: CD Podcast Episode: Hard Conversations: 2 Ways to More Effective Communication

Have You Been Avoiding Conversations? Sometimes, we avoid having conversations we know are going to be hard to have. There are all sorts of avoidance games we play with ourselves, and even though we know things need to be said, we don’t. OR, conversely, we barge into conversations without any pre-planning or thinking about what [...]

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58: CD Podcast: Relationship & Communication

2013-03-03 :: CommunicationDiva.com
Length: 28s

58: CD Podcast: Relationship & Communication

It’s ALL About… Relationship. Welcome to CommunicationDiva! I’m your host Jenn Swanson and here at CommunicationDiva the aim is to help you think about communication in an intentional way. Most conflict occurs due to poor communication or communication breakdown, and   I think that if we could improve our communication skills…all of us…we would deepen our [...]

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57: CD Podcast Episode: Love Letters to My Boys: A Journal Story with Phillip & Mat Cornwell

2013-02-18 :: CommunicationDiva.com
Length: 44s

57: CD Podcast Episode: Love Letters to My Boys: A Journal Story with Phillip & Mat Cornwell

Kendra’s Journal… Phillip and Mat Cornwell are brothers who were raised by their single mom, Kendra, who at the age of 16 while pregnant Phillip, started a journal detailing her view of their life together. Her goal when starting was simply to communicate who she truly was as a person, not just a parent, so [...]

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56: CD Podcast Episode: Speech-Writing with Attorney & Entrepreneur John Corcoran

2013-02-10 :: CommunicationDiva.com
Length: 45s

56: CD Podcast Episode: Speech-Writing with Attorney & Entrepreneur John Corcoran

Who is John? John Corcoran is an attorney and business advisor in the San Francisco Bay area. He has worked in Hollywood, as a writer in the Office of Presidential Letters and Messages at the White House for President Bill Clinton,  and as a Speechwriter to the Governor of California. John is also the creator [...]

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55: CD Podcast Episode: Negative Self-Talk: 5 Ways to Stop the Monster

2013-02-04 :: CommunicationDiva.com
Length: 15s

55: CD Podcast Episode: Negative Self-Talk: 5 Ways to Stop the Monster

Welcome to CommunicationDiva, the podcast that talks about talk…about communication, about skills and techniques and about people who are great communicators. My hope is that something you hear here will inspire YOU to be a better communicator, because the more skilled you are at communicating, the less conflict you’ll have in your life…and that can [...]

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54:CD Podcast Episode: Colours of Cayman: An Interview with Artist & Entrepreneur Pat Nicholson

2013-01-29 :: CommunicationDiva.com
Length: 23s

54:CD Podcast Episode: Colours of Cayman: An Interview with Artist & Entrepreneur Pat Nicholson

      Artist PATRICIA (PAT) NICHOLSON Patricia Nicholson was born and raised in Montreal, Canada but has lived in the Cayman Islands for most her life and long enough to raise a family, welcome a granddaughter, and consider Cayman her home. Pat’s artistic focus  shifted from pottery to Batik several years ago when she [...]

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53: CD Podcast: New Media Musings & Motivations

2013-01-14 :: CommunicationDiva.com
Length: 21s

53: CD Podcast: New Media Musings & Motivations

New Media Expo 2013 is Over… but it was awesome! I had a great time in Vegas at the conference and came back feeling very motivated to implement all sorts of the ideas I learned from presentations I attended and individuals I met. (I even went to see a show…not my first choice, but Celine [...]

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52:CD Podcast Episode: New Year, New Possibilities!

2013-01-01 :: CommunicationDiva.com
Length: 24s

52:CD Podcast Episode: New Year, New Possibilities!

Happy New Year!!! Well, we said good-bye to 2012 and rung in the New Year with pots and pans and wooden spoons clanging out on a frosty sundeck. Fun times. I am not one for making New Year’s Resolutions…but I do believe in goal-setting, and in imagining new possibilities, and in dreaming. In this first [...]

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51: CD Podcast Episode: Communicating Through Visual Art: An Interview With Marilyn Dyer

2012-12-18 :: CommunicationDiva.com
Length: 34s

51: CD Podcast Episode: Communicating Through Visual Art: An Interview With Marilyn Dyer

Visual Artist, Lecturer and Speaker Marilyn Dyer on Communicating Through Art: In this episode, Jenn has a conversation with Marilyn about her life’s work, her teaching and lecturing, and her passion for the environment and the creatures of the earth. Marilyn’s work is all over North America, and at nearly 80 years old, she is [...]

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50: CD Podcast Episode: Communicating for Success with Special Guest Cliff Ravenscraft

2012-12-10 :: CommunicationDiva.com
Length: 42s

50: CD Podcast Episode: Communicating for Success with Special Guest Cliff Ravenscraft

Happy 1st Anniversary Communication Diva Podcast!!! This is the day, one year ago, that the very first podcast episode was released. Since then, I have had the pleasure of hearing from many of you, of meeting some of you and of connecting with you over the past year. Thank-you for taking time out of your [...]

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49:CD Podcast Episode: The Practice of Presence

2012-12-04 :: CommunicationDiva.com
Length: 12s

49:CD Podcast Episode: The Practice of Presence

Presence: Do you miss being in the moment? In this podcast episode, Jenn wonders about the practice of presence, and shares how you can develop  the skill by being aware of the moments you miss. Things mentioned: the busyness of the season distraction in communication being present at work and at home how can we [...]

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48: CD Podcast Episode: Coaching & NLP

2012-11-29 :: CommunicationDiva.com
Length: 24s

48: CD Podcast Episode: Coaching & NLP

Coaching & NLP In this podcast episode, Jenn talks about the launch of her coaching practice, and explains what NLP (Neuro-Linguistic Programming) is. Jenn also mentions some of the other places you can find her work: The first is a blog that has multiple contributors and focuses on communication. The second is a leadership site [...]

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47:CD Podcast Episode: Internet Safety & Communication: An Interview with Scott Aurnou

2012-11-20 :: CommunicationDiva.com
Length: 35s

47:CD Podcast Episode: Internet Safety & Communication: An Interview with Scott Aurnou

In this podcast episode, Jenn learns all sorts of new things from expert IT guy and  Vice President of SOHO Solutions, Inc, Scott Aurnou. Have a pen and paper at the ready! So many great tips you won’t want to miss on internet safety during communication. Topics discussed include: computer forensics Use of encryption Virtual [...]

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46:CD Podcast Episode: Anorexia & Communication: An Interview with Anne-Sophie Reinhardt

2012-11-13 :: CommunicationDiva.com
Length: 36s

46:CD Podcast Episode: Anorexia & Communication: An Interview with Anne-Sophie Reinhardt

In this episode, Jenn speaks with anorexia survivor, body-image expert, self-love advocate and owner of aMINDmedia. Topics include: Anne-Sophie’s story How eating disorders such as anorexia begin How its really not about food The first steps Communicating with a person who has anorexia, bulimia or other disorders: what NOT to say Anne-Sophie’s coaching practice, books [...]

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45: CD Podcast Episode: The Sweet Skill of Silence

2012-11-05 :: CommunicationDiva.com
Length: 13s

45: CD Podcast Episode: The Sweet Skill of Silence

In this shorter podcast episode, Jenn is preparing to go on a 3 day silent retreat, and as such, reflects on the sweetness and power of silence. Topics include: our noisy, stress-filled  world the challenges of being silent silence…the unexpected skill in communication filling the void: what happens when everything stops what to do when [...]

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44: CD Podcast Episode: The Power of Money: An Interview with Sonia Nadina Haynes

2012-10-29 :: CommunicationDiva.com
Length: 42s

44: CD Podcast Episode: The Power of Money: An Interview with Sonia Nadina Haynes

In this CommunicationDiva Podcast episode, Jenn interviews Sonia Nadina Haynes : author, life coach and emotional healer and Blogtalk Radio show host about her new book and her belief that “how you see money is how you see yourself.” While Jenn and Sonia didn’t always see eye to eye, the conversation is one that will [...]

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43: CD Podcast Episode: All About Prospecting: An Interview With Steve Kloyda

2012-10-22 :: CommunicationDiva.com
Length: 34s

43: CD Podcast Episode: All About Prospecting: An Interview With Steve Kloyda

In this podcast episode, Jenn learns all about what it means to engage in prospecting, whether in the business world or in personal life. For more than 30 years, Steve Kloyda has been creating unique selling experiences that transform the lives of salespeople, prospects and customers. In addition to facilitating thousands of workshops across the [...]

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42:CD Podcast Episode: The Power of Storytelling

2012-10-16 :: CommunicationDiva.com
Length: 24s

42:CD Podcast Episode: The Power of Storytelling

How Communication Can Be Deepened Through Use of Storytelling Today I wanted to talk about storytelling as a communication tool, and I am going to share with you a couple of stories that I often relate in my human relations classroom. One has a happy ending and one not so much…but both have the power [...]

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41: CD Podcast Episode: How Gratitude Can Change Your Life

2012-10-09 :: CommunicationDiva.com
Length: 18s

41: CD Podcast Episode: How Gratitude Can Change Your Life

The Power of a Thank-You The best thank-yous are the unexpected ones, like the one I got on Sunday morning. I got to work and on my desk was an envelope with my name on it. Inside, I found a photograph of a young man who graduated from high-school in June, and who is now [...]

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40: CD Podcast: Finding Your Compass: Life Coaching with David Frank Gomes

2012-10-02 :: CommunicationDiva.com
Length: 34s

40: CD Podcast: Finding Your Compass: Life Coaching with David Frank Gomes

Why is Coaching Important? In this podcast episode, Jenn interviews Co-Active Life Coach and documentary film maker David Frank Gomes about how coaching can be an agent for change in people’s lives. Topics include: what coaching is what makes up a coaching relationship how to create lasting change in your life David’s core philosophy “suppression [...]

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39: CD Podcast Episode: 9 Interview Tips for Podcasters

2012-09-24 :: CommunicationDiva.com
Length: 21s

39: CD Podcast Episode: 9 Interview Tips for Podcasters

 Welcome back to CommunicationDiva, the podcast about improving your communication skills in order to improve your relationships. If this is your first time listening, or your 39th time, my hope is that there will be something here of value for you. We are available in iTunes, blackberry, Zune and through Stitcher Radio…see the button to [...]

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038: CD Podcast Episode: What Is Your Signage Saying?

2012-09-17 :: CommunicationDiva.com
Length: 23s

038: CD Podcast Episode: What Is Your Signage Saying?

A bit of a rant about rude signage! In this podcast episode, I talk about an outing to the beach for ice-cream and the experience of encountering a business FULL of uninviting and rude signage. What does signage communicate? How can you make your business inviting, and yet still cover all the bases? The picture [...]

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37: CD Podcast Episode: Oddity: An Interview From the “Fringe”

2012-09-10 :: CommunicationDiva.com
Length: 11s

37: CD Podcast Episode: Oddity: An Interview From the “Fringe”

Writer/Actor Tiffany Anderson Talks About Her Latest Project: Oddity In this episode, Jenn speaks to Tiffany about her one-woman show currently running at the Vancouver International Fringe Festival. It is an original piece written and performed by Tiffany that explores topics of self-acceptance, fitting in, popularity and coming-of-age in an often unfriendly world. Here is [...]

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36:CD Podcast Episode: Emotional Triggers: What They Are & What To Do About Them

2012-09-04 :: CommunicationDiva.com
Length: 22s

36:CD Podcast Episode: Emotional Triggers: What They Are & What To Do About Them

What Triggers YOU? I can’t stand gum. In fact, I think it’s disgusting. I know I’m in the minority, but when I see someone chomping on “their cud”, it triggers me and I think all sorts of awful things. Why? Who knows? I used to chew gum as a child…there really isn’t anything wrong with [...]

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35:CD Podcast Episode: Streeters at The Fair: Communication Pet Peeves from the People

2012-08-28 :: CommunicationDiva.com
Length: 15s

35:CD Podcast Episode: Streeters at The Fair: Communication Pet Peeves from the People

 Thoughts and Tidbits from Fair Folk: In this lighter episode, Jenn stops to chat with people at the Pacific National Exhibition (P.N.E.) in Vancouver and asks them about what drives them nuts with regard to communication. Along with a lot of laughs and some sage advice, she finds out the following from fair-goers: acronyms used [...]

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34:CD Episode: Valerie Legge on The Tapestry of Communication

2012-08-18 :: CommunicationDiva.com
Length: 23s

34:CD Episode: Valerie Legge on The Tapestry of Communication

Jenn’s Conversation with Life Coach and Entrepreneur Valerie Legge Topics include: Valerie’s beginings as a classical violinist and how music is a form of communication The Suzuki Method and Valerie’s time in Japan Her work with research in adolescent brain development at the Montreal Neurological Centre creating our “inner states” and what that means! more [...]

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33: CD Podcast Episode: Outside the Box: Gifted and At-Risk Youth

2012-08-13 :: CommunicationDiva.com
Length: 20s

33: CD Podcast Episode: Outside the Box: Gifted and At-Risk Youth

A Conversation with Guest Susan Hogarth and Her Work with Gifted and At-Risk Children & Youth In this CommunicationDiva Podcast Episode, Jenn has a conversation with Susan Hogarth, Certified Coach and NLP Practitioner. Topics include: Is your child gifted? helping at-risk youth and young adults and their families think outside the box coaching and Neuro-Linguistic [...]

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32: CD Podcast Episode: “Create Your Game”: A Coaching Conversation with Guest Stephen Gann

2012-08-06 :: CommunicationDiva.com
Length: 25s

32: CD Podcast Episode: “Create Your Game”: A Coaching Conversation with Guest Stephen Gann

Performance/Career Coach, Baseball Coach and Man With a Vision: In this Communication Diva Podcast episode, Jenn explores communication topics with guest Stephen Gann of Forward Focus Coaching. Topics include: An explanation of what solution-focused or life-coaching is What a session looks like What specifically “solution-based” means NLP: A Brief Description Stephen’s work in performance coaching,  [...]

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31: CD Podcast Episode: Are You Being Manipulated? How to Tell

2012-07-24 :: CommunicationDiva.com
Length: 20s

31: CD Podcast Episode: Are You Being Manipulated? How to Tell

Sometimes, it’s hard to tell. My rant on feeling manipulated and how to tell the difference between a genuine request for help and a scam. In this CommunicationDiva podcast episode, I tell a story or two, and then talk about the following tips: Pay attention to people in places that might manipulate. People in a [...]

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30: CD Podcast Episode: 9 Words Women Use (A Tongue-in-Cheek Look at Meaning)

2012-07-16 :: CommunicationDiva.com
Length: 21s

30: CD Podcast Episode: 9 Words Women Use (A Tongue-in-Cheek Look at Meaning)

How The Meaning Gets Muddled-Up In Unclear Communication The image to the right is of a science experiment done by the kids at the Vacation Bible School I helped organize last week. It’s a combination of soap, oil and food colouring, and the kids had fun swirling it about and trying to make it mix…which [...]

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29: CD Podcast Episode: Entertaining & Good Manners

2012-07-09 :: CommunicationDiva.com
Length: 22s

29: CD Podcast Episode: Entertaining & Good Manners

In this podcast episode, Jenn looks at entertaining & good manners and the etiquette of host and guest in social dining situations: topics include: For The Host:   invitations: how to invite people and when   what to expect guests to bring   what to do about left-overs   clean-up duty  when/how to ask them [...]

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28:CD Podcast Episode: How to Be Assertive!

2012-07-02 :: CommunicationDiva.com
Length: 19s

28:CD Podcast Episode: How to Be Assertive!

  Being assertive doesn’t mean getting your own way all of the time. In this podcast episode…the third in a series… we explore ways to be assertive. The main benefit of having assertiveness be your default position is that you are both respecting the other person AND respecting yourself in the interaction. As we have [...]

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27: CD Podcast: The Aggressive Communicator

2012-06-26 :: CommunicationDiva.com
Length: 27s

27: CD Podcast: The Aggressive Communicator

Aggressive Communicators: How to Manage When Working With One. In this CommunicationDiva podcast episode, Jenn continues the series of behavioral styles by looking at aggression, and particularly aggressive communicators in the workplace: Topics include: signs and symptoms of aggression how aggression is used reasons people act aggressively ways to manage when working or communicating with [...]

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26: CD Podcast Episode: Are You Passive? 9 Ways to Tell

2012-06-18 :: CommunicationDiva.com
Length: 30s

26: CD Podcast Episode: Are You Passive? 9 Ways to Tell

In this CommunicationDiva Podcast episode, Jenn offers 9 “signs & symptoms” of passive or non-assertive behaviour: Everyone has elements of passive, aggressive and assertive styles, but which one is YOUR default? Here’s how to tell: 1.You are known as the nice one. You actually say things you don’t mean or don’t want to because you [...]

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25:CD Podcast Episode: Communication and The Abusive Person

2012-06-11 :: CommunicationDiva.com
Length: 36s

25:CD Podcast Episode: Communication and The Abusive Person

How to Tell if The Person You Are With is Abusive By The Way They Communicate In this CommunicationDiva Podcast episode, Jenn interviews counselor and author Karen McAndless-Davis about her work with women who have been abused by their partners both physically and/or emotionally. Karen is the co-author of the book: “When Love Hurts”,  and [...]

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24:CD Podcast Episode: Advice: What to Do When You Didn’t Ask For It & Don’t Want It.

2012-05-27 :: CommunicationDiva.com

24:CD Podcast Episode: Advice: What to Do When You Didn’t Ask For It & Don’t Want It.

Why do people offer unsolicited advice…and sometimes to complete strangers?? In this CommunicationDiva podcast episode, Jenn talks about the giving and getting of advice…and particularly what do to when you didn’t ask for it and don’t want it.  Topics covered: Criticism: the good, bad and the ugly Does mother know best? Guidance vs. Advice Is [...]

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23:CD Podcast Episode: “I” Language: How the Way We Begin Makes All the Difference

2012-05-21 :: CommunicationDiva.com

23:CD Podcast Episode: “I” Language: How the Way We Begin Makes All the Difference

In this podcast episode, Jenn talk about how the communication technique of using “I” language is one of the most effective tools there is. Topics covered include: turning statements around to make them YOUR experiences of a situation, rather than accusations that put others on the defensive the risk/vulnerability of sharing your feelings being responsible [...]

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22: CD Podcast Episode: 6 Things Employers Look For When Hiring

2012-05-13 :: CommunicationDiva.com

22: CD Podcast Episode: 6 Things Employers Look For When Hiring

In this podcast episode, Jenn names and explores the 6 major areas of competency employers look for when hiring a new employee.   Topics covered include: Communication Skills: in all areas including spoken communication, telephone and email Comprehension: including problem-solving skills and the ability to think critically Technical Skills: how well you know your work [...]

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21: CD Podcast Episode: Giving and Receiving Feedback

2012-05-07 :: CommunicationDiva.com

21: CD Podcast Episode: Giving and Receiving Feedback

In this podcast episode, Jenn talks about ways to more effectively give or receive feedback, both at work and at home. Topics covered include: Ways to be effective when giving feedback Motivation: Why are you giving this feedback? Being timely about it…give it as soon as possible after the behaviour or event. Taking care of [...]

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20: CD Podcast Episode: Staging Your Home

2012-04-30 :: CommunicationDiva.com

20: CD Podcast Episode: Staging Your Home

Ways to Make Your Home More Appealing When Selling it. In this podcast episode, Jenn talks about staging a home to sell, and about how you can communicate to prospective buyers through things in your home. Staging is a form of communication. You are setting your home up so that the people who come into [...]

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19:CD Podcast Episode: 7 Thing NOT to Say When Someone Dies

2012-04-23 :: CommunicationDiva.com

19:CD Podcast Episode: 7 Thing NOT to Say When Someone Dies

What Grieving People Don’t Want to Hear: In this shorter podcast episode, Jenn talks about the unhelpful things people tend to say or do when faced with a grieving person. A summary of the tips are as follows: The fix-it Trap Giving Advice Praising the Dead Person Avoiding the Subject Reassuring Giving of Platitudes Just [...]

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18: CD Podcast Episode:Tone of Voice: What Are You Really Saying?

2012-04-16 :: CommunicationDiva.com

18: CD Podcast Episode:Tone of Voice: What Are You Really Saying?

In this episode, Jenn talks about tone of voice, and how sometimes the way you say something says more than the words you use to say it with. She also tells a little about her weekend youth event working at a downtown Vancouver mission. Tone of Voice topics include: paralanguage: tone, pitch, loudness, intensity voice [...]

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17:CD Podcast Episode: Motivation and Initiative

2012-04-09 :: CommunicationDiva.com
Length: 37s

17:CD Podcast Episode: Motivation and Initiative

In this episode, Jenn explores motivation and initiative and tells the story of how Communication Diva began. Topics covered include: definitions of motivation and initiative how they compliment one another a story about lack of initiative how setting a goal relates to your values how to take the first step an exercise to help YOU [...]

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16:CD Podcast Episode: Kids Talk Communication with Jenn

2012-04-02 :: CommunicationDiva.com
Length: 20s

16:CD Podcast Episode: Kids Talk Communication with Jenn

  Jenn’s Casual Conversation With Kids About Kids and Communication Skills In this podcast episode, Jenn asks the four kids in her life about their thoughts on communication as they travel together to an event. Topics covered include: filtering when speaking to adults versus peers text messaging, good and bad language used and how it [...]

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15: CD Podcast Episode: How to Be Professional in the Workplace

2012-03-26 :: CommunicationDiva.com
Length: 34s

15: CD Podcast Episode: How to Be Professional in the Workplace

  In this podcast episode, Jenn talks about ways in which to be professional in the workplace, and about her new e-book on the same topic. Recently, it has come to light that companies are having to spend inordinate amounts of time and money training employees in basic communication skills and in how to be [...]

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14: CD Podcast Episode: Actor & Journalist Mervyn Dykes on Public Speaking

2012-03-19 :: CommunicationDiva.com
Length: 46s

14: CD Podcast Episode: Actor & Journalist Mervyn Dykes on Public Speaking

In this episode, Jenn talks with long-time friend and wonderful storyteller Mervyn Dykes about his experiences with public speaking. Topics covered include: the different voices we use in writing/speaking casually versus when formally communicating as in public speaking knowing your audience speaking to your audience rather than at them not fidgeting the value of a [...]

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13: CD Podcast Episode: Brain Balance

2012-03-12 :: CommunicationDiva.com
Length: 51s

13: CD Podcast Episode: Brain Balance

Brain Balance: How the Brain Can Balance Itself In this podcast episode, Jenn interviews Dave Kenney, Executive Director and Chief Executive Officer of NeurVana, an innovative recovery and wellness program for youth and young adults. They explore how to achieve brain balance and how it can affect a person’s communication with those in their lives. [...]

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12: CD Podcast Episode: On Customer Service

2012-03-05 :: CommunicationDiva.com
Length: 34s

12: CD Podcast Episode: On Customer Service

Customer Service: Is it Still Good? Is it Lacking? In this episode, Jenn waxes eloquent (or maybe not so much) on the topic of customer service, and tells a few stories about it. Topics include: a decided lack of good/decent customer service out there rude behaviour how you as a service person represent the organization [...]

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11:CD Podcast Episode: On Dogs, Communication & Visual Art

2012-02-27 :: CommunicationDiva.com
Length: 41s

11:CD Podcast Episode: On Dogs, Communication & Visual Art

With Featured Guest: Artist, Animator and Dog Groomer, Erika Heyblom In this episode, Jenn takes a tour of a North Vancouver Dog Grooming Shop, and interviews Erika about her passion for both dogs and visual arts. Topics include: dog grooming: what happens behind the scenes what happens from the dog’s perspective nervousness and what dogs [...]

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10: CD Episode: About Writing

2012-02-20 :: CommunicationDiva.com
Length: 42s

10: CD Episode: About Writing

An Interview with Freelance Writer/Editor Sandra McKenzie on Writing, Resources and Resumes In this episode, Jenn interviews Sandra about how to write better. Topics discussed include: What do editors actually do? Anybody can learn to write Keeping it simple, active and engaging About words and verbs Writing tips: how DO you use the apostrophe? All [...]

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09: CD Podcast Episode: Body Language

2012-02-13 :: CommunicationDiva.com
Length: 38s

09: CD Podcast Episode: Body Language

An Interview with Vancouver Actor Stefano Giulianetti                                 In this episode, Jenn interviews actor, teacher and entertainer Stefano Giulianetti about the importance of body language in our everyday communication. Topics include: where you put your body in a conversation gestures and movement, how it all makes a difference how your actions communicate messages even [...]

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08: CD Podcast Episode: On Recovery, Rest & the Art of Being Non-Busy

2012-02-06 :: CommunicationDiva.com
Length: 32s

08: CD Podcast Episode: On Recovery, Rest & the Art of Being Non-Busy

    In this episode I talk about the following subjects: my recent surgical adventure…having to get ready organizationally, physically and emotionally, and then what happened when plans went awry living your passion by doing what you love…how sometimes you can just tell that someone is living out their calling by how they do what [...]

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07: CD Podcast Episode: Exploring Intuition & Communication

2012-01-30 :: CommunicationDiva.com
Length: 35s

07: CD Podcast Episode: Exploring Intuition & Communication

Featured Guest North American Native Practitioner Millie McComber   In this episode, my featured guest Amelia “Millie” McComber talks about communication from a non-Western, First Nations worldview. She very eloquently explains several topics that include: Native spirituality                     intuition, awareness and manifestation or actualization babies and animals – how they can sense things adults sometimes cannot [...]

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06: CD Podcast Episode: Family Therapist Anita Bloy on Couples, Counselling & Communication

2012-01-23 :: CommunicationDiva.com
Length: 21s

06: CD Podcast Episode: Family Therapist Anita Bloy on Couples, Counselling & Communication

In this episode, Jenn interviews Family Therapist Anita Bloy who discusses her counselling practice and what she thinks couples need most in the way of communication skills. Anita shares good advice for anyone in a committed relationship, whether it be a new relationship, or a long-term one. Topics discussed include: self-knowledge reflective listening attitude conversation [...]

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05: CD Podcast Episode: Guest Wade Lifton on Dialogue & Group Dynamics

2012-01-16 :: CommunicationDiva.com
Length: 36s

05: CD Podcast Episode: Guest Wade Lifton on Dialogue & Group Dynamics

Today’s interview features guest Wade Lifton, a Master’s Degree student who is studying at the Vancouver School of Theology and Simon Fraser University and who is passionate about social change. How best to engage? Wade discusses ways in which to both lead and participate effectively in group settings of all sorts, whether it be in [...]

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04: CD Podcast Episode: How Best To Communicate with Your Healthcare Provider

2012-01-09 :: CommunicationDiva.com

04: CD Podcast Episode: How Best To Communicate with Your Healthcare Provider

  In this  Communication Diva podcast episode I start by saying thank-you! Thank-you!!! I so appreciate all of you who are listening. It’s been so much fun getting this podcast going, and then watching the numbers of people who are listening from around the globe! There are three episodes up on the site, and this [...]

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03: CD Podcast Episode: An Interview With Realtor Don Tebbutt

2012-01-02 :: CommunicationDiva.com
Length: 34s

03: CD Podcast Episode: An Interview With Realtor Don Tebbutt

In this episode, I interview Don Tebbutt, who has been a realtor in the Vancouver, BC  area for over 30 years. Good communication is extremely important when facilitating the selling or buying of a home or property, and Don gives many insights into how he navigates the emotions and the stress clients face during this [...]

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02: CD Podcast Episode: 10 Minutes to Better Listening

2011-12-22 :: CommunicationDiva.com
Length: 28s

02: CD Podcast Episode: 10 Minutes to Better Listening

Say…What?! Hearing and listening are two different things, and actively listening is hard to do all the time. Listen better in 10 Minutes or So! In this episode, I talk about how to be a better listener in just a few minutes. If you take some time to listen or to read the tips below, [...]

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01: Introductory Podcast Episode Number One!

2011-12-12 :: CommunicationDiva.com
Length: 10s

01: Introductory Podcast Episode Number One!

Here is my first attempt at this, and I am hoping I got this all hooked up the right way. If not, I’m sure I will hear about it in a hurry! In this short (and sweet??) episode, you will hear: a little about me a bit about why I started blogging and pod-casting recently [...]

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Communication Diva Podcast With Jenn Swanson

The Art of Communication...Simplified

Communication Diva Podcast With Jenn Swanson


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